Shipping

 

Estimated shipping days ONLY after the UTEA dispatch the order to different states and cities (Terms and Conditions apply)

State	Major Cities	Est. Days
VIC	Melbourne, Geelong, Ballarat,Melton, Mildura, Warrnambool	1 Business Day
NSW/ACT	Sydney Metro, Canberra Metro	1 Business Day
QLD	Brisbane, Gold Coast, Sunshine Coast, Townsville, Cairns	2-3 Business Days
NT	Darwin	5 Business Days
WA	Perth	4 Business Days
TAS	Hobart, Launceston, Devonport	3 Business Days

1.1    UTea will make all reasonable efforts to meet a Customers delivery request, however the date and time for any delivery is an estimate only. As such we will not be liable for any loss suffered by the Customer or any third-party due to late delivery. Please note many factors including shipping and packing, and time spent in Customs all contribute to the overall time taken for a delivery to arrive.
      
1.2    UTea will not insure any goods shipped, couriered or otherwise transported to the Customer. We will not be liable to the Customer or any third-party for any loss or damage caused whilst being shipped, couriered or otherwise transported.
      
1.3    UTea may deliver the goods ordered by the Customer in instalments unless otherwise agreed to in writing. Delivery of goods to the Customer in instalments does not entitle the Customer to cancel their order.

1.4     As we require a signature for all packages delivered, we do not ship to PO boxes or Parcel Lockers. We only ship to valid residential addresses and will not be liable for any lost orders requested for delivery without a recipient signature.

1.5     Please choose carefully between “Metro” and “Regional area”. Please refer to “Shipping Area Information” for more details. "Metro" areas are defined by UTea's delivery zones and may differ from Australia Post or other carriers' metro definitions. UTea reserves the right to determine metro eligibility. If your address falls outside our metro zones, standard shipping rates will apply. 

Utea will not liable for any delay at delivery if you choose the wrong delivery area. Parcel rates might vary to default calculation depending on the service and area you choose . Utea will also contact with you to pay the difference to allow us to ship the goods to your address.