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Updates & notices

Delivery updates, holiday opening hours and important information for UTea customers.

Current notices

No current notices listed.

For delivery options and order enquiries, please check our delivery information or contact the UTea team.

Past notices

Previous announcements are kept here for reference. Check the applicable dates before using any delivery or opening-hours information.

Christmas 2025 & New Year 2026

15 December 2025 – 6 January 2026

Past notice. The dates and arrangements below are for historical reference.

Christmas dispatch dates

  • All regions except Melbourne Metro: 15 December 2025.
  • Melbourne Metro: 19 December 2025.

Orders placed after 15 December 2025, excluding Melbourne Metro, could not be guaranteed to arrive before Christmas.

Warehouse pickup

Pickup only on 22 December 2025, from 10:00 AM to 4:30 PM.

Holiday closure

Closed from 23 December 2025 to 5 January 2026. Reopened on 6 January 2026, returning to normal hours.

The original notice advised customers to expect some dispatch delays after the holiday period.

View original archived notice